The Human Resources (HR) departments in almost all organizations in Hong Kong have incorporated the concept of employee engagement in the whole work cycle through recruitment, orientation, training, and recognition. Other areas relating to employees such as corporate wellness, occupational health and safety, and industrial unions play a critical role in defining how employees connect with their work. All these factors combined can impact the overall performance of a firm; hence should be prioritized.
It is simple; employees will give their best when they are involved, listened to, and their efforts recognized, and the contrary applies. It is, therefore, the responsibility of every firm to strengthen its employee management tools for optimum results.
Some of the basic activities comprising employee engagement in an organization are staff communication, induction and orientation, staff consultation and participation, coaching and counseling, disciplinary action, and grievance handling.
Evaluation of workers’ performance, capacity building, and a reward management system are key in ensuring proper employee engagement. In appreciation of technological evolution, employee engagement, Hong Kong employs some of the digital trends to maximize employee output.
Employee performance can be assessed using the launched employee engagement tools, and based on the report, proactive actions can be put in place to benefit both your workforce and the business. Identifying the specific levels of engagement of each employee in your firm is an essential starting point to establish corrective measures on a more personalized level. Mobile learning is one of the solutions to improve skill development.
In-house training courses help develop the abilities of your employees and improve the quality of their output in the various departments they are assigned. The method of delivering the new knowledge, for instance, to keep updated with the technological applications in the competitive market, determines whether or not employees will understand and appreciate it. Information may be relayed but report no impact on the output of the company.
Microlearning can resolve this. It is an effective solution to overcome short attention spans among your employees and ensure better mastery and application of new skills. When employees are issued with smaller information files, they are more likely to understand, maximizing the likelihood of long-term recall.
The social component of training allows for gathering feedback that can effectively be managed using the employee engagement feedback tools. Corrective measures can be enforced in future activities depending on the survey reports recorded using the feedback tools.
The business world is increasingly fast-paced, therefore providing continuous training allows employees access to the current data available, ensuring they are on top in their performance. The older employees in the organization tend to have a wealth of knowledge that can be shared, for example, with recruits through internal interactive sessions. The new talent in the organization may be better with certain technologies and could bring the others up to speed.
Employees who are rewarded for a good job undeniably work more efficiently. Employee motivation compels them to focus on self-improvement. A transparent reward system is an effective strategy that can make a tremendous shift, especially to the disengaged employees, to become more proactive. Recognition of performing employees through gifts, promotions, and bonuses can prompt employees to depart their comfort zones and deliver more.
The employee-first culture is an effective strategy to turn around a company. It can be reinforced in employee wellness, especially physical, mental, and emotional health. Establishing channels to address such issues is very important in a firm. A firm may dedicate to providing advice and support to get reliable health covers and offer free professional counseling services.
Involving employees in decision-making ensures that their opinions are considered in making plans that concern them. Diversity is provided as opposed to relying on managers making decisions to be implemented by the employees.
One way to enhance better relations among workers is recruiting a staff recreation committee to organize informal team-building events or flash activities for employees. It serves as a casual forum for senior management to interact and build unified communication channels with their employees. The open-door policy encourages the free flow of information and erases the information gap while maintaining mutual respect between employees and seniors.
Effective employee engagement in Hong Kong has improved companies’ output, especially during the Covid-19 pandemic when working-from-home strategies were largely adopted. Building on employee engagement is the recipe for a successful enterprise.